1. Who We Are
Narrative Structure is a Tulsa, Oklahoma-based media house devoted to the impact and legacy of visual stories through commercial photography, media digitization, and digital asset management.
Our website address is: https://narrativestructure.com.
Business Address:
1850 S Boulder Ave Ste 300
Tulsa, OK 74119-5231
All services are provided by appointment only.
2. Information We Collect
We may collect information that helps us communicate with you, provide services, process transactions, fulfill requests, and support our business operations.
Information collected may include contact information, communication preferences, purchase and transaction information, project details, submitted materials, and other information you voluntarily provide in connection with our services, products, events, downloads, communications, or website interactions.
The specific information collected will vary depending on the nature of your inquiry, purchase, registration, project, or relationship with Narrative Structure.
3. Comments
Comments may be enabled on certain blog posts. Name and email address are required to submit a comment.
Comments are subject to moderation and approval before appearing publicly.
An anonymized string created from your email address (sometimes called a “hash”) may be provided to the Gravatar service to determine whether you use that service.
4. File Uploads
Clients may provide physical materials, digital files, photographs, videos, audio recordings, documents, or other content in connection with requested services.
When digital materials are submitted, they may be transmitted through secure file transfer services, cloud-based delivery platforms, email, upload forms, or other approved methods.
When public upload forms are used, they may request your name, email address, and any files you choose to submit.
5. Forms and Communication
We may communicate with you through our website, email, phone, text message, social media platforms, forms, scheduling tools, customer relationship management systems, or other communication channels.
Information submitted through these channels may be processed using third-party service providers that assist with communications, scheduling, customer relationship management, file delivery, payment processing, digital product fulfillment, and related business operations.
If you provide consent to receive text messages from Narrative Structure, you may receive SMS communications related to appointments, scheduling, project updates, service notifications, account-related matters, and other communications necessary to provide requested services.
Message frequency will vary based on your relationship with us and the services requested.
You may opt out of marketing emails at any time by using the unsubscribe link included in those communications or by contacting us directly.
You may opt out of SMS communications at any time by replying STOP. For assistance, contact us at hello@narrativestructure.com.
Transactional, project-related, account-related, and service-related communications may still be sent when necessary through other communication channels.
6. Cookies & Analytics
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, measure advertising effectiveness, facilitate purchases, deliver digital products, and improve user experience.
We may use services such as Google Analytics and Meta (Facebook) Pixel, along with other third-party providers for website hosting, payment processing, customer relationship management, scheduling, email communications, file storage, analytics, advertising, digital product fulfillment, and cookie management.
Cookies may be used to recognize returning visitors, analyze website usage, improve website performance, support communications, marketing efforts, and website functionality.
By using our website, you consent to the use of cookies and similar technologies unless disabled through your browser settings or cookie preferences.
7. How We Share and Store Your Data
We do not sell your personal information.
Mobile information, text messaging originator opt-in data, and consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with trusted third-party service providers when necessary to:
Information is shared only to the extent reasonably necessary for these purposes and only with authorized service providers.
Project files and personal information may be stored locally and through secure cloud-based providers. Project files and personal information are not intentionally disclosed to unrelated third parties without consent unless required by law.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information and project files. However, no method of electronic transmission, storage, or security system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
8. How Long We Retain Your Data
We retain information for as long as reasonably necessary to:
Narrative Structure generally retains completed project files for a minimum of one year unless otherwise agreed in writing or required by law.
Certain records may be retained indefinitely when reasonably necessary for business operations, historical records, ongoing client relationships, or legal compliance.
Purchase and transaction records may be retained for longer periods as required for accounting, tax, legal, or regulatory purposes.
Clients are responsible for maintaining their own backups of delivered files. While Narrative Structure may retain files as a courtesy, we do not guarantee ongoing storage, archival retention, or future file availability.
9. Your Rights
You may request:
Requests may be submitted to: hello@narrativestructure.com
Requests for deletion of personal information do not automatically require deletion of materials, business records, project records, or creative works that Narrative Structure is legally required or otherwise entitled to retain.
This excludes information we are required to keep for legal, administrative, accounting, tax, regulatory, or security purposes.
10. Embedded Content and Third-Party Services
Our website may include embedded content or services provided by third parties, including maps, videos, social media content, forms, scheduling tools, or other interactive features.
These providers may collect information about your interaction with their content in accordance with their own privacy policies.
Examples may include Google Maps, YouTube, Vimeo, social media platforms, and other embedded services.
11. Affiliate Links
Some pages on our website, blog, resource pages, emails, or social media content may contain affiliate links.
If you choose to make a purchase through an affiliate link, we may receive a commission at no additional cost to you.
12. Additional Privacy Rights
Depending on your location, state of residence, and applicable law, you may have additional rights regarding your personal information, including rights to access, correct, delete, or limit certain uses of your data.
1. Scope and Agreement
These Terms of Service apply to visitors and users of https://narrativestructure.com. By using our website, you agree to the terms below.
Specific client agreements, contracts, proposals, estimates, licenses, releases, rental agreements, and other service-related documents are tailored to individual projects and clients. Those agreements supersede these Terms of Service where applicable and are not posted publicly.
2. Services Provided
Narrative Structure is a Tulsa, Oklahoma-based media house devoted to the impact and legacy of visual stories through commercial photography, video production, media digitization, digital asset management, educational resources, and related services.
All services are provided by appointment only unless otherwise noted.
3. Submitted Materials and User Conduct
Clients may provide physical materials, digital files, photographs, videos, audio recordings, documents, or other content in connection with requested services.
By providing materials to Narrative Structure, you represent and warrant that you either own the materials or are authorized by the owner or responsible party to provide them for the requested services and that you possess any necessary rights, permissions, or authority to do so.
Users may not submit, post, or transmit content that:
We reserve the right to reject materials, remove content, restrict access, or terminate engagement when necessary to protect our business, clients, systems, or reputation.
4. Payments and Refunds
Online payments for gift cards, digital products, classes, events, or other eligible offerings may be processed through third-party payment providers.
Refund, cancellation, rescheduling, licensing, rental, and service-specific policies vary by project or offering and are governed by the applicable client agreement, contract, proposal, estimate, registration, or product terms.
5. Downloads and Product Access
Some resources, including PDFs, eBooks, guides, templates, educational materials, and other digital products, may be available through our website or third-party fulfillment platforms.
These materials are provided for informational and educational purposes unless otherwise stated and may be updated, modified, replaced, or discontinued without notice.
We are not responsible for interruptions in access resulting from third-party platform availability, performance, maintenance, or technical issues.
6. Scheduling and Forms
Appointments, inquiries, registrations, project submissions, and other communications may be handled through our website, forms, scheduling tools, customer relationship management systems, email, phone, text message, or other communication channels.
Information submitted through these channels is handled in accordance with our Privacy Policy.
Additional terms governing SMS communications are provided in the SMS Communications section below.
7. SMS Communication
By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS communications from Narrative Structure related to appointments, scheduling, project updates, service notifications, account-related matters, and other communications necessary to provide requested services.
Message frequency will vary depending on the services requested and your relationship with Narrative Structure.
You may opt out of SMS communications at any time by replying STOP to any text message. After opting out, you will receive a confirmation message and will no longer receive SMS messages from that number unless you provide consent again.
For assistance, contact us at hello@narrativestructure.com.
Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
For information regarding how we collect, use, and protect personal information, please review our Privacy Policy.
8. Intellectual Property
All content on this website, including but not limited to text, graphics, branding, logos, photographs, videos, downloads, educational materials, and design elements, is the intellectual property of Narrative Structure unless otherwise noted.
No content may be copied, reproduced, republished, distributed, modified, displayed, transmitted, or otherwise used without prior written permission.
Ownership, licensing, and usage rights for client deliverables are governed by the applicable client agreement, contract, license, or release. All rights reserved.
9. Limitation of Liability
These Terms of Service primarily govern use of our website, forms, downloads, educational resources, gift cards, blog content, and other publicly accessible content.
To the fullest extent permitted by law, Narrative Structure shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of this website or its content.
Service-specific liability, warranties, responsibilities, deliverables, and remedies are governed by the applicable client agreement or contract.
10. File Retention and Backup Responsibility
Narrative Structure generally retains completed project files for a minimum of one year unless otherwise agreed in writing or required by law.
Clients are responsible for maintaining their own backups of delivered files.
While Narrative Structure may retain files as a courtesy, we do not guarantee ongoing storage, archival retention, or future file availability.
11. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, applications, payment processors, scheduling platforms, fulfillment providers, social media platforms, embedded content, maps, videos, and other services.
These third-party providers operate under their own terms, policies, and privacy practices. Narrative Structure is not responsible for the content, availability, performance, security, accessibility, or data handling practices of third-party services.
Some content on our website, blog, resource pages, emails, or social media content may contain affiliate links. If you choose to make a purchase through an affiliate link, we may receive a commission at no additional cost to you.
12. Governing Law
This website and all services are operated from Tulsa, Oklahoma.
You agree that any disputes arising from the use of this website shall be governed by the laws of the State of Oklahoma, without regard to conflict of law principles.
Any legal action or proceeding arising from these Terms shall be brought in a court of competent jurisdiction located in Tulsa County, Oklahoma.
Narrative Structure reserves the right to update policies and terms from time to time.
Questions may be directed to:
Narrative Structure
1850 S Boulder Ave Ste 300
Tulsa, OK 74119-5231
Last updated: June 24, 2026